Which ombudsman for sky

Rate this page Was this page helpful? What can we do to improve pages like this? Thank you for your feedback. Add to Your Pages. How to get more from your broadband You could get faster, cheaper broadband than your current deal. Advice for consumers Frequently asked questions about the postal service, including information on how to complain.

Hi, I just got confirmation that Sky have accepted my cancellation AND apologised - this must be a first. All power to you at Resolver - spread the word, I will Bernard Barwick via email.

I found Resolver by accident. Totally frustrated with Sky's customer phone line, and certain I could die waiting in the queue, I used Resolver to try and get some sort of action on my complaint.

A first rate website as within a week Sky finally agreed on a refund for their appalling service, and far too much prevarication , and I am absolutely certain that none of this would have been possible if I had continued to struggle on alone.

Resolver has now been recommended to my friends and family! Geraldine Courtney via facebook. I had an issue with no broadband supply for a month and used Resolver for my claim. Managed to get a refund of the sum paid plus the extra costs I had for paying for mobile broadband until it was fixed. Thanks Resolver! Daniel T via facebook. Resolved 2 separate issues with quickly and to my entire satisfaction. Would highly recommend. Gareth G via facebook.

Superb service. We moved house on Friday 21st April and were told by our telephone service provider that our phone would be connected on the Monday. Five weeks, nine engineers, and two sets of workers to dig up our neighbours drive and we still had no phone.

An email to Resolver and the following day service was resumed. Ian W via facebook. Strongly recommend using to help with your problem suppliers easy, to use with preforming of letters.

Les D via email. Show more Show less. I received a text from BT Digital Care the next day apologising and cancelling the charges. Find out more. Return to homepage. How it works. Can I Complain? About us. Home Back Can I complain? Communications complaints. If you have an unresolved complaint about your mobile phone, pay TV, broadband or landline, we may be able to help. Ombudsman Services. Types of services within this sector. The type of services that are covered by the communications sector are: Mobile phones contract and prepaid and mobile broadband including dongles.

Landline telephones. Broadband internet Pay TV. Common complaints in the communications sector. The most common types of communications complaints are about: Billing.