I asked this question to Ooma - here's the chat log: Rhealyn: I understand your concern. I'll be more than happy to assist you. Rhealyn: The number is with our carrier so you can port it out. You: Even if Ooma doesn't exist? Who is your carrier - how do I tell my new provider where the number is located? Rhealyn: BW Bandwidth. You: OK thanks. I'm concerned my number that I've had for a long time could be lost if something happens to Ooma or BW Bandwidth.
I'm not sure yet if I want to take the risk. Rhealyn: I understand. You: I googled BW Bandwidth and found absolutely nothing. Do they go by a different name? Rhealyn: Only Bw. Rhealyn: You can please call our Customer Care Department at your earliest convenience at 1. Rhealyn: So we can check it further. This is not reassuring. Plus, get the help you need for your Ooma communication needs. Buy 1 Ooma IP phone, get 1 free.
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